All posts by Scott McLellan

Husband, father, and co-worker just trying to inspire others to be better through my own actions. Or something like that. And apparently my views are my own.

Enhancing I.T. relationships

Mike Auzenne: This article ( struck me as being very close to our thoughts on improving IT performance by focusing more on relationships.

So very true. It’s about communication:

– Build a case: Make sure to communicate what you want and why you want it. Additionally, show how it will help the business. Show how it will also help the person that you are requesting help from. Try to think about the effects on their job and mitigate those risks early on.

– Listening: When you get requests, try to understand why they person wants the solution and what problem they are trying to solve. Together, you might not put their request through – you might put something through that is easier, better, and less expensive to accomplish. Win-wins are the best solutions!

Communication is the key

  • John Maxwell ( Don’t use a hammer to swat a fly off someone’s head.

I find this useful. I’ve been working at using these techniques for quite some time, before I saw them in John’s posting. Very insightful. Good to have the validation from others that I’m working on the right things about myself.


  • A dream without a timeline is just a wish. – Ed Martin

  • People follow people who move. Don’t just maintain. – Ed Martin

  • If Ambition means wanting to get ahead of others, then it’s bad. If it means wanting to do a thing well then it’s good. – CS Lewis
If we all did the things we are capable of, we would astound ourselves. – Thomas Edison

Relationships matter…

  • Want to Win with People? Encourage the Dreams of Others. – John Maxwell

  • Trust [people] & they will be true to you; treat them greatly & they will show themselves great. -Ralph Waldo Emerson
Being unable to help thousands of hurting people never excuses me from helping the one next to me. – Rick Warren
You have to be little to belittle. -John Murphy
You may be right but don’t choose correctness now over long-term effectiveness later.
”The entire law is summed up in a single command: “Love your neighbor as yourself.””
You can easily judge the character of a man by how he treats those who can do nothing for him. – James D. Miles
Great opportunities to help others seldom come, but small ones surround us every day. – Sally Koch
Maybe everyone else isn’t an ‘extra’ in our play. Maybe we’re extras in their play. – Steve Daugherty